Terms & Conditions

1. Company Cancellations

   • If your boat trip is cancelled before departure due to bad weather or safety reasons, a full refund of the payment made will be provided.

   • If the boat has already departed and arrived at the island, and the trip is cut short due to bad weather, no refund will be given.

2. Customer Cancellations

   • Cancellation made 30 days or more before departure date: 50% refund of the ticket value (after discount).

   • Cancellation made 14 to 29 days before departure date: 25% refund of the ticket value (after discount).

   • Cancellation made less than 14 days before departure date: No refund will be provided.

3. Boarding Policy

   • The boat will depart 10 minutes after the scheduled boarding time.

   • No refund or compensation will be given for late arrival, no-show, or missed boarding.